Privacy policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.
1. Who We Are
OnlineSafetyGuide.com is an independent publishing website. We research and compare identity protection, cybersecurity, and digital safety products to help families make informed decisions.
Contact details:
Website: https://OnlineSafetyGuide.com
Email: hello@onlinesafetyguide.com
Country of operation: Australia
2. Information We Collect
2a. Information You Provide Directly
When you subscribe to our email list or contact us, we may collect:
First name
Email address
Any information you voluntarily include in a contact form message
We do not collect payment information. We do not require you to create an account.
2a. Information Collected Automatically
When you visit our website, certain technical information is collected automatically, including:
IP address
Browser type and version
Operating system
Pages visited and time spent on each page
Referring website (where you came from)
Date and time of your visit
This information is collected via cookies, web beacons, and standard server logs. See Section 5 (Cookies) for more detail.
2a. Information from Third Parties
If you interact with our content on social media platforms (such as TikTok or Facebook), those platforms may share limited information with us in accordance with their own privacy policies. We do not control what those platforms collect.
3. How We Use Your Information
We use the information we collect to:
Send you the free guide, audit, or resource you requested
Send our email newsletter and product comparison updates (with your consent)
Respond to questions or enquiries you send us
Improve the content and user experience of our website
Understand which content and recommendations are most useful to our audience
Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Affiliate Relationships & Third-Party Links
OnlineSafetyGuide.com participates in affiliate marketing programs. This means we earn a commission when you purchase a product through a link on our website, at no additional cost to you.
Products we link to include (but are not limited to): Aura, LifeLock by Norton, and Norton 360. These are independent companies with their own privacy policies. When you click through to their websites and make a purchase, you are subject to their terms and privacy practices, not ours.
We are not responsible for the privacy practices of any third-party websites we link to. We encourage you to read the privacy policy of any website you visit.
5. Cookies & Tracking Technologies
5a. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and track usage patterns.
5b. Types of Cookies We Use
Essential cookies: Required for the website to function correctly. Cannot be disabled.
Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics). These are anonymised where possible.
Marketing cookies: Used to track clicks on affiliate links and measure advertising effectiveness (e.g., TikTok Pixel, Facebook Pixel).
5c. Managing Cookies
You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information, visit www.aboutcookies.org.
If you are located in the European Union or Australia, you may be presented with a cookie consent banner when you first visit our site.
6. Email Marketing
If you subscribe to our email list, you will receive the resource you requested, followed by a series of educational emails about online safety and product recommendations.
By subscribing, you consent to receiving these emails. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email, or by contacting us directly at [INSERT EMAIL].
We use [INSERT EMAIL PLATFORM, e.g., Systeme.io / ConvertKit / ActiveCampaign] to manage our email list. Your email address is stored on their servers and subject to their privacy policy, which you can review at their website.
We do not send spam. We will never share your email address with third parties for their marketing purposes.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Email subscriber data is retained until you unsubscribe or request deletion. Website analytics data is typically retained for 26 months (Google Analytics default).
You may request deletion of your personal data at any time by contacting us at [INSERT EMAIL]. We will respond within 30 days.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Email subscriber data is retained until you unsubscribe or request deletion. Website analytics data is typically retained for 26 months (Google Analytics default).
You may request deletion of your personal data at any time by contacting us at [INSERT EMAIL]. We will respond within 30 days.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to access: Request a copy of the personal data we hold about you
Right to correction: Request that inaccurate data be corrected
Right to deletion: Request that your personal data be deleted
Right to restrict processing: Request that we limit how we use your data
Right to object: Object to certain types of processing (e.g., direct marketing)
Right to data portability: Receive your data in a structured, machine-readable format
To exercise any of these rights, contact us at [INSERT EMAIL]. We will respond within 30 days. We may need to verify your identity before processing your request.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Email subscriber data is retained until you unsubscribe or request deletion. Website analytics data is typically retained for 26 months (Google Analytics default).
You may request deletion of your personal data at any time by contacting us at [INSERT EMAIL]. We will respond within 30 days.
Australian Residents (Privacy Act 1988)
If you are located in Australia, you have rights under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). If you believe we have breached your privacy rights, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
EU/UK Residents (GDPR)
If you are located in the European Union or United Kingdom, you have rights under the General Data Protection Regulation (GDPR) or UK GDPR. Our lawful basis for processing your data is:
Consent: For email marketing (you opted in)
Legitimate interests: For website analytics and improving our content
You have the right to lodge a complaint with your local data protection authority.
9. Children's Privacy
Our website is not directed at children under the age of 13 (or 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at hello@onlinesafetyguide.com and we will delete it promptly.
10. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These measures include secure data storage through our email service provider and the use of HTTPS on our website.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. For material changes, we will notify active email subscribers.
Your continued use of our website after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Email: hello@onlinesafetyguide.com
We aim to respond to all privacy enquiries within 30 days.
This privacy policy was last reviewed February 2026. It is intended as a general-purpose template and should be reviewed by a qualified legal professional before use, particularly if you collect data from EU, UK, or Australian residents.